International Delivery Update

International deliveries are currently suspended. With the UK leaving the EU on 31st December 2020, we are awaiting confirmation of new processes from our courier partners and will update as soon as possible. 

Delivery Times

We dispatch orders Monday to Friday and all orders received before 1pm are dispatched the same day. Order received after 1pm, at weekends or on bank holidays are dispatched the next working day.

The delivery time depends on your location and the delivery service selected at checkout. However, all deliveries in the UK will generally be made within 3 days of dispatch.

Deliveries to European countries will be made within 5-7 working days of dispatch.

Scottish Gin Club Deliveries

Our gin club boxes are shipped so they arrive with you around the 15th of the month. This date change depending if the 15th falls at the weekend. Our deadline to receive a delivery the same month is the 5th of each month. If you sign up after the 5th of the month it will be following month before you receive your first box.

For full information on the Scottish Gin Club, please visit our Scottish Gin Club FAQs.

Delivery Services

We use a combination of delivery services and the provider and service used will depend on your location, the size and weight of the products ordered, the value of the goods and the delivery service you select at checkout.

All deliveries in the UK will be dispatched using either Royal Mail or by a courier. Deliveries out with the UK will always be delivered using a courier.

We always recommend that you provide us with a delivery address where it is likely that someone will be available to receive and sign for the parcel. Where applicable, you will receive communication with a tracking number for your parcel.

Delivery Costs

UK Delivery

We offer a choice of shipping services for deliveries in the UK. 

Standard Delivery

2-3 Working Days

£5.50

Express Delivery

1-2 Working Days

£7.95

Shipping is FREE for all orders over £100 to UK addresses.

European Delivery

We offer delivery to a range of European countries. Please see details of the costs below. Deliveries to European countries are made by DPD and will generally take 3-5 working days after dispatch. 

Zone 1

Republic of Ireland

£12.50

Zone 2

Netherlands, Germany, Belgium, Luxembourg 

£15.00

Zone 3

Czech Republic, Hungary, Poland, France, Lithuania, Austria, Denmark, Slovakia, Slovenia, Spain, Italy, Sweden, Portugal, Estonia 

£18.50

Zone 4

Croatia, Finland 

£25.00

Zone 5

Bulgaria, Latvia, Greece

£35.00

Breakages

When packing your order, we take care to ensure that it is packed safely and securely. However, in the unlikely event that anything in your order is broken when it arrives, please email hello@craft56.co.uk so we can resolve it straight away for you. Please also take care around any broken glass in the box.

Returns

We’re sure you’ll be happy with your order from Craft56.co.uk. However, if for any reason you’re not 100% happy, please get in touch with us at hello@craft56.co.uk within 14 days of receiving your order. If you are looking to return anything please note that we can only accept products that are unopened and in their original packaging. Due to the nature of certain bottles, we will not be able to accept returns on the following brands - Yamazaki, Hakushu, The Macallan.